Content Delivery Network Support Promise

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ProCDN is designed for users who have previous experience with DNS, HTTP web servers, and caching concepts - or for those who are interested in learning. Our goal is to give customers access to the most powerful CDN tools possible and therefore expect that the customer will be responsible for the majority of knowledge required to operate all of the knobs and levers within the product.

Click on the list items in the breakdown below for further information.

Availability of the CDN We maintain the availability of the global network of servers and will work diligently to make sure that this network is reliable and performant.

Availability of DNS Servers We commit that the DNS (Domain Name Servers) are available so that your content can be served reliably.

Availability of the Control Panel We understand that the ProCDN Control Panel is your lifeline to accessing your CDN. We promise that this portal will be available and readily accessible.

Individual DNS settings ProCDN is designed for users who have previous experience with DNS - or for those who are interested in learning. You are responsible for all DNS configurations required to getting your CDN up and running. For assistance you may review the ProCDN: Getting Started guide.

Application and code to point at CDN You are responsible for configuring your applications, code, and settings to point at the CDN. For assistance you may review the ProCDN: Getting Started guide.

Individual Control Panel Settings Our goal is to give customers access to the most powerful CDN tools possible and therefore expect that the customer will be responsible for the majority of knowledge required to operate all of the knobs and levers within the ProCDN Control Panel. For assistance you may review the ProCDN: Getting Started guide.

For more information on what's supported, visit our Scope of Support page.

 
“We needed a Content Delivery Network for Wijmo and looked to Media Temple for help. They delivered with their new ProCDN service. Our JavaScript library is now being served up at lightning speeds from servers around the globe. We are seeing great performance since ProCDN is also compressing Wijmo to 25% of its original size. ProCDN has truly made Wijmo accessible to the World.”
 
Chris Bannon Wijmo www.wijmo.com
 
 
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